you use a device which we did not test ourselves (most devices work just fine with VPN Tracker, though, and we're happy to take a look even at issues with untested VPN gateways).While we try our best, our support options may be limited if firewalls/routers in between VPN Tracker and the VPN gateway), we cannot guarantee that a connection can be established under any circumstances. We can usually quickly spot the cause for a problem and provide advice on how to resolve it.Īs there are several factors unrelated to VPN Tracker or the VPN gateway that can influence connectivity (e.g. Screenshots of the VPN gateway configuration.A Technical Support Report from VPN Tracker ("Help" > "Generate Technical Support Report").A problem description and information on what you've already tried.In many cases, connection problems are related to misconfiguration of either VPN Tracker or the VPN gateway. If you experience specific configuration problems, our technical engineers are happy to provide support for setting up VPN connections with VPN Tracker. You can find a list of devices and configuration guides here:įor a general introduction to computer networking, VPNs and IPsec, there are several excellent introductions available online or as books, see for example here. These resources should provide all you need to establish a VPN tunnel successfully. The software is distributed with device profiles and configuration guides for many popular IPSec VPN gateways. VPN Tracker is aimed at making a complex technical matter like Virtual Private Networks (VPN) simple and user-friendly.
This happens automatically for each image.
Mail Designer 365 will rewrite all image paths and insert this URL in front of the image URL. Whether you are using Filezilla or another FTP service, it is important to make sure that the location path URL of the folder is correct. ‣ Add the specific location path URL of your folder ‣ Check the box where it says "Prefix image URLS with:" ‣ Click the paper airplane icon on the top right of Mail Designer 365 The specific location path of your folder will be found under "Remote site:" With Filezilla, you will need to click on where your folder is within the server. ‣ Find the specific location path of your folder. ‣ Make sure all of the files are added to the folder, including the images used for the email design. ‣ Or you can find the specific folder within the Filezilla window and then right click the folder. With Filezilla, you can type the location of your folder within your Mac under "Local site." ‣ Upload your folder on your FTP account.
‣ First, open your email design in Mail Designer 365. If you use an FTP service like Filezilla, you will need to make sure that you export your email design to a specific folder on your FTP account.
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